K-Shippify
K-Shippify
Returns & Refunds

Returns, damage, lost parcels, and the 7-day claim window

Report damaged, wrong, expired, shipment-damaged, lost, or marked-delivered-not-received issues within 7 days of the relevant notice or update.

After successful purchase, change-of-mind returns are not supported by default. K-Shippify can help with claim, return, or refund attempts where supported, but refunds depend on recovered amounts unless K-Shippify separately accepts responsibility or law requires otherwise.

Issue reports must be submitted within 7 days after the relevant warehouse inspection/photo notice, delivery notice, delivery-exception notice, or tracking update.

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