Refund and Cancellation Policy

Canceling a subscription stops future renewal. It does not cancel accepted active order obligations or automatically refund goods, shipping, duties, taxes, storage, returns, disposal, or exception charges.

A 14-day unused subscription refund may be requested only before first order authorization. Order authorization makes the subscription used for this policy.

If an item is unavailable before purchase completion, K-Shippify will refund the goods charge to the original payment method where available and restore used limits.

After successful purchase, refund availability depends on merchant, provider, carrier, customs, payment-network, and legal recovery. K-Shippify does not promise a refund of unrecovered third-party costs.

Change-of-mind returns are not supported by default after purchase. Defective, damaged, wrong, expired, shipment-damaged, lost, or marked-delivered-but-not-received issues should be reported within 7 days of the relevant notice or tracking update.

Paid storage may accrue after 30 free days for up to 15 additional days at USD 1 per day per package. Closure, return, or disposal may follow if a package remains unpaid, unclaimed, unapproved, unshippable, or awaiting action.

A USD 5 disposal fee may apply per disposed item/package where disposal is legal and operationally available.