K-Shippify
K-Shippify
Returns & Refunds

What happens to active orders after cancellation

Cancellation stops future renewal. Accepted active orders still need their approved goods, shipping, storage, return, disposal, or exception charges paid.

Canceling a subscription stops future renewal. It does not automatically cancel accepted active orders or remove order-related obligations that already exist.

  • New orders require an active paid subscription.
  • Access generally continues until the end of the paid period.
  • Goods, final shipping, paid storage, return, disposal, and exception costs can remain payable when they are part of an accepted active order or policy-triggered parcel balance.
Cancellation and the 14-day unused subscription refund3 min readPaid storage, parcel balances, disposal, and account holds3 min read