Contact K-Shippify support at support@k-shippify.com. The target initial response time is 2 business days.
- For order questions, include product links, order IDs, and screenshots where useful.
- For shipping questions, include parcel ID, carrier tracking, destination country, and delivery notices.
- For billing questions, include the payment date, amount, currency, and the relevant subscription/order/payment ID.
K-Shippify does not promise phone or live chat support unless operations and counsel approve it.