K-Shippify
K-Shippify
Returns & Refunds

Returns, damage, lost parcels, and the 7-day claim window

Report damaged, wrong, expired, shipment-damaged, lost, or marked-delivered-not-received issues within 7 days of the relevant notice or update.

Versión en inglés

Se muestra la versión en inglés.

After successful purchase, change-of-mind returns are not supported by default. K-Shippify can help with claim, return, or refund attempts where supported, but refunds depend on recovered amounts unless K-Shippify separately accepts responsibility or law requires otherwise.

Issue reports must be submitted within 7 days after the relevant warehouse inspection/photo notice, delivery notice, delivery-exception notice, or tracking update.

What happens if an item is out of stock or the price changes3 min de lecturaHow to contact support and what to include3 min de lectura